Terms of Service
Effective Date: April 29, 2026
OVERVIEW
Welcome to Aussiecarter. Throughout these Terms of Service, the terms "we," "us," "our," and "Aussiecarter" refer to Aussiecarter.
Aussiecarter provides an online platform offering consumer products and related services. Our store is powered by Shopify, which enables us to provide a secure ecommerce experience.
These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, and features. By accessing or using our website, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not access or use our Services.
1. Eligibility and Account
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained the consent of your parent or legal guardian.
You agree to provide accurate, current, and complete information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Products and Availability
We make every effort to display our products, descriptions, specifications, pricing, and images accurately.
However:
- Product colours may vary depending on your screen.
- Images are for illustrative purposes.
- Product specifications may change without notice.
- Certain products may be discontinued at any time.
We reserve the right to limit quantities or refuse sales where necessary.
3. Orders
Submitting an order constitutes an offer to purchase.
Your order is accepted only after payment has been authorised and we issue an order confirmation.
We reserve the right to:
- decline any order;
- cancel orders suspected of fraud;
- limit quantities;
- request additional verification before dispatch.
Orders become subject to our Return & Refund Policy after acceptance.
4. Pricing and Payment
Prices displayed on our website are subject to change without prior notice.
Unless otherwise stated, prices exclude:
- customs duties;
- import taxes;
- local government charges;
- shipping fees.
Accepted payment methods include:
- Visa
- Mastercard
- Maestro
- American Express
- Diners Club
- PayPal
- Additional payment methods made available during checkout.
You represent that you are authorised to use the payment method submitted.
5. Shipping and Delivery
Delivery estimates are provided for convenience only.
We are not responsible for delays resulting from:
- courier delays;
- customs clearance;
- weather;
- force majeure events;
- incorrect shipping information supplied by customers.
Risk of loss transfers once the parcel has been handed to the shipping carrier.
6. Intellectual Property
All content on Aussiecarter, including but not limited to:
- logos;
- branding;
- product images;
- graphics;
- videos;
- product descriptions;
- website design;
- software;
- text;
- icons;
- downloadable materials,
is the property of Aussiecarter, Gizmo Labs, licensors, or their respective owners and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.
7. Third-Party Tools
Our Services may include optional third-party tools and applications.
These tools are provided "as is" without warranties of any kind.
We are not responsible for their availability, functionality, or content.
8. Third-Party Websites
Our website may contain links to third-party websites.
We do not control or endorse those websites and are not responsible for:
- their content;
- products;
- privacy practices;
- services;
- policies.
Your use of third-party websites is entirely at your own risk.
9. Shopify Platform
Aussiecarter operates on Shopify's ecommerce platform.
Although Shopify provides the infrastructure for our online store, all purchases are made directly with Aussiecarter.
Shopify is not responsible for:
- product quality;
- fulfilment;
- customer support;
- refunds;
- warranties;
- disputes between customers and Aussiecarter.
10. Privacy
Your use of our Services is also governed by our Privacy Policy.
By using our website, you acknowledge that your information may be processed by both Aussiecarter and Shopify as necessary to operate our online store.
11. Customer Feedback
By submitting:
- reviews;
- testimonials;
- suggestions;
- comments;
- photos;
- videos;
- ideas;
you grant Aussiecarter a perpetual, worldwide, royalty-free licence to use, modify, publish, reproduce, and distribute such content for marketing and operational purposes.
You represent that you own or have permission to submit such content.
12. Errors and Omissions
Occasionally our website may contain:
- pricing errors;
- typographical mistakes;
- inaccurate product descriptions;
- outdated information.
We reserve the right to correct any errors without prior notice, including after an order has been submitted.
13. Prohibited Uses
You agree not to:
- violate any applicable laws;
- upload malware or malicious code;
- interfere with website security;
- scrape or harvest customer information;
- impersonate another individual;
- engage in fraudulent activity;
- infringe intellectual property rights;
- misuse our Services.
Violation of these Terms may result in immediate suspension or permanent termination of access.
14. Termination
We reserve the right to suspend or terminate your access to our Services at any time for violations of these Terms or applicable law.
Any obligations incurred before termination remain enforceable.
15. Disclaimer of Warranties
Except where prohibited by law, our Services and products are provided on an "as is" and "as available" basis.
We do not guarantee that:
- our website will be uninterrupted;
- information will always be accurate;
- products will meet every expectation;
- the Services will be error-free.
16. Limitation of Liability
To the maximum extent permitted by law, Aussiecarter, Gizmo Labs, its employees, directors, affiliates, licensors, suppliers, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our Services or products.
17. Indemnification
You agree to indemnify and hold harmless Aussiecarter, Gizmo Labs, Shopify, affiliates, employees, and service providers from claims arising from:
- your breach of these Terms;
- misuse of our Services;
- violation of applicable law;
- infringement of third-party rights.
18. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy and any additional policies published on our website, constitute the complete agreement between you and Aussiecarter.
20. Assignment
We may assign or transfer our rights and obligations under these Terms without notice.
You may not assign your rights without our prior written consent.
21. Governing Law
These Terms shall be governed by and interpreted under the laws applicable in the jurisdiction where Gizmo Labs operates, without regard to conflict of law principles.
22. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be published on our website and become effective immediately unless otherwise stated.
Your continued use of our Services constitutes acceptance of any revised Terms.
23. Related Policies
The following policies form part of these Terms and should be read together with this agreement:
24. Contact Information
Email:Â support@aussiecarter.com
Customer Service Opening Hours:
- Monday to Friday: 09:00 AM – 05:00 PM (IST)
- Saturday and Sunday: 09:00 AM – 01:30 PM (IST)
We aim to respond within 12 business hours.
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